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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of SaikoTEC (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://saikotec.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Why shop with us
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
Buy with confidence using the world’s most popular and secure payment methods
Our Buyer Protection covers your purchase from click to delivery
5 Stars (22)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
3 Sep 2019 05:17
The phone came in a large, strong, well-wrapped tape box. On the original box was pasted factory seal. The phone itself is new, without any flaws. Came with 9 android installed, samsung pei works. The store sent the device in a few hours, from the moment of order to the moment of receipt at the post office in khimki 14 days passed. To the main kit, the seller put a transparent cover, an adapter for american charging and glass (closes the smaller part of the screen, but better than nothing). I am happy with the purchase, everything flies!
31 Aug 2019 08:04
Quality is super, for such money 12/10 .... But the store sent the goods almost 2 weeks, but we appreciate the quality of the goods and it is at a height (complete with cover and glass)
24 Aug 2019 05:11
Best store ever... Fast and prompt
23 Aug 2019 12:28
Excellent! He arrived on time and in perfect condition
21 Aug 2019 23:41
The phone itself is in excellent, but the delivery took 45 days
15 Aug 2019 23:32
It all came in 2 weeks Phone on snapdragon 845 and i'm very pleased with this. Works chic. Seller thank you very much
13 Aug 2019 07:35
3 akazala 23.07.2019-received 13.08.2019 delivery is all right perfectly. Thank you)
7 Aug 2019 04:41
6 Aug 2019 02:25
Have bought 3 phones from him and am always satisfied.. Good store
2 Aug 2019 08:37
The phone is new everything is fine. The factory seal is worth it, it means that the phone was not opened. The store as a gift put a protective film and a cover, as well as an adapter for a russian outlet, for which a special thanks!
30 Jul 2019 11:34
I recommend the store. The phone came well packed. Delivery about two weeks.
30 Jul 2019 08:23
The store took a long time to send it, it took 1 month to arrive even though i had to pay for a more expensive shipment but the phone is excellent! Seller sends 64 gb micro sd gift to others of a basic mica and projector, the phone is brand new and excellent!
26 Jul 2019 12:35
I ordered june 22, i received it in the mail on july 26, a complete set. Works. While everything suits. Thank you for the pleasant price.
20 Jul 2019 09:01
Phone original. Came quickly. Seller thanks, sent on request in 2 days.
15 Jul 2019 09:24
Everything came exactly as in the description. The store is well done. Delivery month.
11 Jul 2019 08:14
The product corresponds to the description, quite qualitatively packed, no damage! As a gift from the store, a silicone case is put. Seller recommend!
10 Jul 2019 22:46
9 Jul 2019 12:02
Excellent service, the package arrived perfectly wrapped and sealed, the store included a case (basic) that is functional while you buy another one of greater shocks resistance. It is worth to say that this device comes with Android Oreo 8.0, i tried to update it but it sent me an error "Software Update - Registration Failed", in my case it was solved by changing the ROM by the following version: G965U1UES3ARI1 - Android 8.0, after I was able to update it to Android Pie 9.0.
28 Jun 2019 15:17
it took forever to send the phone
28 Jun 2019 10:50
Best store of all arrived in 1 week
21 Jun 2019 23:31
Asked to write another value for customs, the store wrote 35 $, thank him. The phone is good, i use 2 weeks, the package came unopened. only sent it goods 5 days after we agreed after another reminder
9 Jun 2019 07:57
Phone original, delivery fast, 4g works. Seller recommend!
3 Jun 2019 23:57
It's okay. Only phone with one sim slot
31 May 2019 02:27
Got your phone, everything is fine as in the description. Well packed, everything is loaded and works. The device is satisfied, upset only by the delivery time! The store sent my order 18 days after payment! The order itself came to me 22 days, total all together 40 days, and this is taking into account that for delivery i paid more than 1200 rubles! For this money, you need to deliver at least a transport company or express delivery. For this attitude reduce the evaluation. Although those who are not in a hurry and are ready to wait a month or two, i recommend the seller! He's honest.
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