SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of SaikoTEC (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://saikotec.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Why shop with us
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
Buy with confidence using the world’s most popular and secure payment methods
Our Buyer Protection covers your purchase from click to delivery
5 Stars (31)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
4 Sep 2019 08:30
The packaging is very weak. The box was dented
29 Aug 2019 11:39
The tablet is chic, the sensitivity fully corresponds to the claimed, drawing is very convenient. There were some problems with firewood, but i think it depends on the computer. The stylus should be charged separately, charging keeps for a long time (presumably in the area of the week) Everything came whole, the packaging was not even scratched.
21 Aug 2019 07:56
18 Aug 2019 12:25
Envoi très rapide
16 Aug 2019 10:18
Very good product, i loved it. I hope i can get the kamvas pro 16 or 22 tablet someday. Thank you huion.
16 Aug 2019 04:13
Thank you very much!!!! Tablet super!!!! Delivery is very fast, only two weeks from singapore!!! My daughter is delighted!!!!
5 Aug 2019 16:56
He arrived sooner than expected and in very good condition. Recommended
4 Aug 2019 02:34
It came to the kemerovo region for 12 days, with delivery there were no problems. Although the packaging is good, the box was mint. But the tablet is intact, scratches are neither on it nor it is better to install from the site. I did not communicate with the store. Take it, you will not regret it. The seller is official, everything works fine.
2 Aug 2019 07:17
Thank you, all ok, delivery to kiev 14 days, all working, we will learn!!! I recommend the store!!!
31 Jul 2019 00:20
It was about 2 weeks before kazakhstan. Everything arrived intact, but the packaging itself was insignificantly damaged. The whole set works. Thank you for the excellent product.
30 Jul 2019 07:21
Super fast and works perfectly. love it!
30 Jul 2019 06:05
The tablet arrived OK. Thanks
28 Jul 2019 06:07
It came quickly, as a gift film, thanks to the store, well answer all questions. I have not checked in the work yet, but i think everything is fine.
27 Jul 2019 21:47
The package was quite badly damaged but it doesn't seem to have broken the tablet. It's ready to use.
24 Jul 2019 09:48
Came for 2 weeks before komi republic, packed weakly, in two packages, external whole, internal torn, a box a little crumpled, but plansh whole, complete with plansh, film, stylus, stand, tips, two cables, flash drive, instruction, warranty card, plansh worker, with the store did not communicate
17 Jul 2019 19:48
9 Jul 2019 10:27
Fortunately there is no limit! This is my first tablet. Delivery is very fast. I ordered the whole set, but the tablet came separately from the rest. As a result, the pen, tips and glove arrived in moldova for 11 days, and the tablet itself arrived on 12 days. Packed well, as a gift was a protective film, which was immediately glued. Pen stand, pen charger, tips, wire for connection and tablet itself. Very light, the screen is more than i imagined. Everything is very cool, i will test.)) store recommend ^ ^
14 Jun 2019 05:06
6 Jun 2019 13:10
29 May 2019 07:47
The goods came to moldova for two weeks and i was pleasantly surprised because it is very fast! Track tracked. I did not communicate with the store. All as in the description. The tablet came in two packages and a box. The box is a little wrinkled, but the tablet did not affect. I took it at the post office. Works fine, there were no connection problems. Already had time to spoil and was very satisfied, i advise the goods!
20 May 2019 06:14
2 days of using. devise is working good. its only they sent us broken USB cable. i fix it and its working good
13 May 2019 18:22
Excellent product, recommended store
3 May 2019 20:25
I got the tablet today. It has slight scratches on the screen, and the protective mica seems to be dirty or scratched. It's bigger than i thought it would be. It's my first tablet and it's toy happy to receive it. I haven't tried it on my computer yet.
26 Apr 2019 01:40
good product but long to receive the product for RSA. value for money.
20 Apr 2019 20:33
17 Apr 2019 10:21
The product came as the publication was. Very good
6 Apr 2019 03:19
the product arrived very quickly. I'm satisfied with the shipping process. you get what you paid for its one of the best cheap drawing pads out there. to have the most of it you have to keep it in a good place out of children reach. mine started acting weirdly after few weeks of use.
5 Apr 2019 18:00
4 Apr 2019 23:01
14 days to perm-very good. Everything came, everything works.
4 Apr 2019 15:06
Fast delivery, good condition, I like this tablet, it's work perfectly without problems or everything else
25 Mar 2019 00:23
The tablet came very quickly in just 9 days! Thank you very much to the store! The product is quality, everything is super! In the kit was a tablet, a stylus, replaceable nozzles, two cables for the tablet and for the stylus, also a protective film, a stand for the stylus.
19 Mar 2019 22:27
It's very good tablet comes with everything, if this is your first time buying online don't be afraid to buy, it is very reliable the store and the product will come to you very well
18 Mar 2019 23:04
Very satisfied with the purchase! Very worried about the delivery, because. The product is not a toy, not just a thing, but electronics. But my fears did not come true! The tablet came well packed, on the first package on the corners of a pair of scuffs at the corners, inside another package, a box with a soft seal. In general, everything is fine! Very easy to use, convenient for connection and training did not take much time. The daughter unpacked it herself, connected it and quickly figured out what and how. Very satisfied with its gift! From the moment of payment of the order to the receipt of the tablet in the small town of moldova it was only 32 days, so the birthday gift was received even earlier than planned. I recommend to everyone!
13 Mar 2019 08:29
Very quickly came, i ordered from march 1 and today march 13 took from the post office. I am very pleased :))
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