SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of SaikoTEC (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://saikotec.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Why shop with us
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
Buy with confidence using the world’s most popular and secure payment methods
Our Buyer Protection covers your purchase from click to delivery
5 Stars (13)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
4 Aug 2019 09:38
In rostov-on-don came in a month. Everything works fine. I regretted that i did not order the rgb version. I would like of course the tubes are more beautiful, here simple rubber.
16 Jul 2019 05:55
In the dnipro came the parcel very quickly. Everything is super. Works great. I liked everything. Seller Thank you so much
5 Jul 2019 15:46
Great store but unfortunately for shipping problem my product not come take communication with the seller, but the seller refunded me very fast recommend by onestidade and fast shipping.
29 Jun 2019 04:26
Everything is very high quality and corresponds Description. Very satisfied. Thank you very much
13 Jun 2019 16:57
Cools as it should
6 Jun 2019 12:58
Product quality, come what I expected. Thank You
21 May 2019 22:04
Very satisfied with the delivery, the delivery was to the apartment
5 May 2019 08:00
Not bad. Performs very well, despite the fact that it arrived damaged, but the store payed me back a certain sum because of the damage. A great thing to have for the price
23 Apr 2019 16:13
16 Apr 2019 23:45
Very good and beeeeeeeeem fast
28 Mar 2019 09:56
Product is exactly what it says in AD! Good packing, arrived no wrinkled, all in perfect condition, a great CXB! Arrived in 20 days, without any fee… Great store and product, recommend to everyone! So I install and test, give additional feedback!
16 Mar 2019 06:36
Everything came up.
15 Mar 2019 19:34
The product in perfect condition and arrived at the right time, very happy with the purchase, very low temperatures on the computer, buy recommended dor.
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